Job Title
Healthcare Virtual Assistant
Job Description
I am currently working for Rozelle Total Health clinic.
Here are some of the tasks that I do for our clinic:
Managing the practice communications including incoming and outgoing emails and faxes
Management of the appointment book
Liasing with external providers such as pathology, radiology and specialists
Providing administrative assistance to the Practice Manager and the team
Processing of billing for patients
Processing of Insurance claims and verification
Outbound calling to patients and insurance companies
Job Title
Customer Service & Sales Representative
Job Description
I worked for Sprint telecommunications (U.S. company).
These were some of the tasks that I did:
Handled inbound calls from existing and potential Sprint customers regarding billing inquiries, service issues, plan changes, and general questions.
Identified opportunities to upsell or cross-sell additional Sprint products and services based on customer needs and usage patterns