Company Name 1
Concentrix
Job Title
Technical Support Representative
Job Description
I worked for the international gaming brand 'Razer,' specializing in email and chat support. I assisted clients with various concerns, carefully explaining the potential causes of product malfunctions and guiding them through the step-by-step troubleshooting process for both hardware and software issues, as well as handling product replacements or refunds.
Company Name 2
Platinum Advertising International
Job Title
Sales & Marketing
Job Description
Our company partners with various dermatology and aesthetic clinics, so essentially, I served as an agent, I help in promoting and marketing their services and products directly to high-esteemed clients. I effectively endorse these offerings, delivering compelling pitches to build strong relationships and foster business growth. We prioritize client retention by ensuring exceptional service and maintaining lasting connections with our clients.