Margarita Diaz
bilingual.spanish.va@outlook.com
+63 9176545968
PH
About Me
As a seasoned virtual assistant, I offer a wide range of administrative and customer support services tailored to my client's unique business needs. With experience spanning diverse industries, I'm adept at adapting to different work environments and efficiently handling ad hoc tasks, freeing my client up to focus on core business priorities. By the way, I am a Filipina, fluent in Spanish and English languages and have been a virtual assistant for about 8 years now.
Basic Information
Full Name
Margarita Diaz
Email Address
bilingual.spanish.va@outlook.com
Phone
+63 9176545968
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Centro Escolar University
Field of Study
Medical Technology
Graduation Year
1990
Current Enrollment
Graduated
GPA/Grade
85
Certifications
Achievements
Work & Experience
Company Name 1
Esusu
Job Title
Spanish Phone Support
Start Date
16/02/2022
End Date
30/12/2024
Job Description
Receiving inquiries by phone regarding rent reporting service from residents of affiliate properties.
Escalating concerns of residents through Zendesk.
Guiding applicants of the Rent Relief assistance by walking them through registration in our company website.
Company Name 2
Kettering Surgical (Ireland) UK
Job Title
Executive assistant to the Director
Start Date
01/05/2021
End Date
30/12/2024
Job Description
Marketing : Promotes products through phone and email campaigns
Operations : Handles order processing, fulfillment, returns, and inventory management of stocks in Spain, including booking shipments and creating shipping labels and documents
Accounting: Creates and reconciles invoices using QuickBooks.
Customer Support: Provides customer service through email, phone, and chat.
Key achievement : Able to increase sales by 80% in 2 years
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Business Skills
Project Management | Customer Relationship Management (CRM) | Market Research
Communication