Hi! I'm Lorilaine Lumba, you can call me Laine. I'm a HIPPA trained licensed nurse here in the Philippine with more than 7years of experience in one of the biggest healthcare insurance in the US. I see this opportunity as a way to contribute to an exciting, forward-thinking, fast-moving industry, and I feel I can do so, my skills are particularly well-suited to this position. I previously handle eligibility, benefits, claim and pre-certification inquires as medical advocate for healthcare professionals for more than 2 years. After being a consistent top performer, I was promoted as a quality evaluator for onshore agents, giving direct feedback on what transpired to their calls based on our standard operating procedure. And to answer your question on the job post, yes, I was trained to use epic. Thank you for taking the time to read my CV and hope to see you soon. Have a great day🙂