Hi, My Nickname is Jenn, short for Jennifer. I've been in the BPO industry for almost a decade now. With my extensive experience in customer service, technical/customer support, collections, accounts receivable and my passion for delivering exceptional services, I am confident in my ability to contribute to your team and help drive the company's success. At Sitel Corporation and IQOR Iloilo, I developed strong communication skills, sales strategies, and customer satisfaction while managing collections. My technical and problem-solving skills were honed during my technical experience at Asurion Iloilo. Having worked in the medical field as an Accounts Receivable Analyst for worker's compensation for almost two years, I have developed a deep understanding of medical terminology And coding and on how financial processes and procedures involved. I am Skilled in managing invoices, tracking/applying payments, and sending Reconsiderations for denials. My attention to detail and strong analytical skills Have allowed me to consistently maintain accurate and up-to-date account receivable records. Though out my career, I have consistently demonstrated my ability to effectively and efficiently delivered great results. My ability to prioritize tasks and meet deadlines has been consistently praised by superiors. I am confident that my qualifications, passion and the skills and experience I gained from my previous roles makes me a strong fit for the position at your company. I am eager to bring my expertise and contribute to the continued success of the company.