Talent Headshot
Maria Teresa Castro
mariateresacastro088@gmail.com
+639673013093
PH
About Me
Hi! My name is Maria Teresa Castro. I'm 36 years old. I presently located in Imus Cavite. I studied vocational course medical transcriptionist and caregiver, then I took up hotel and restaurant management. In my free time, I enjoy watching movies and doing household chores. I love tiding up and getting things in order. I enjoy spending time alone in the comfort of my own space. I find relaxation in quiet moment at home. I'm passionate about lifelong learning and improvement. I consider myself as a competitive person because whenever I try something new, I always tried harder to reach my goal. I'm committed to chasing dreams, learning endlessly and achieving success.
Basic Information
Full Name
Maria Teresa Castro
Email Address
mariateresacastro088@gmail.com
Phone
+639673013093
Location
PH
Education
Education Completed
Associate Degreegree
Institution/School
Philippine Women's University
Field of Study
Hotel and Restaurant Management
Graduation Year
2015
Current Enrollment
Not Currently Enrolled
GPA/Grade
n/a
Certifications
Achievements
Work & Experience
Company Name 1
Convey Health Solutions
Job Title
Member Service Advocate
Start Date
06/03/2023
End Date
Job Description
Healthcare Account I am responsible for taking inbound calls, HIPAA Compliance, verifying member's information, processing order for over-the-counter medicine, explaining the benefit and coverage, and help them if they have concern about their shipping delivery, missing item, order status and etc. Ensure that the information of the member is correct before proceeding with the call and make sure that the of 3rd party is authorize on behalf of the member.
Company Name 2
Convey Health Solutions
Job Title
Customer Support Advisor
Start Date
09/07/2024
End Date
02/11/2024
Job Description
I am responsible for taking inbound calls from agents/broker/client. Technical support and help the agent them if they have concern about their training process.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Business Skills
Customer Relationship Management (CRM)
Communication