Jerald Fernandez
yourvajerald@gmail.com
09518691419
PH
About Me
📧 yourvajerald@gmail.com
🕵 Experienced Data | Business Analyst with reporting (Supervisors, Managers and Stakeholders) experience
📢 When numbers party, charts happen!
🔎 Data Analysis
🛢 SQL
📊 Data Visualization and Story telling using Power BI, Looker Studio and Tableau
Basic Information
Full Name
Jerald Fernandez
Email Address
yourvajerald@gmail.com
Phone
09518691419
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Southern Masbate Roosevelt College
Field of Study
Bachelor of Secondary Education
Graduation Year
2023
Current Enrollment
Graduated
GPA/Grade
1.8
Certifications
Achievements
Work & Experience
Company Name 1
Global Payments
Job Title
Reports | Tactical Anaylst
Start Date
03/02/2025
End Date
15/11/2025
Job Description
-I've developed a model/dashboard that enables operations to quickly identify agents below target within 5 seconds, streamlining the process of monitoring adherence on a daily, weekly, and monthly basis.
-Weekly, Monthly and Quarterly meeting with operations (Supervisors and Managers) to discuss the business performance.
-Monitor calls and advocates daily and make end of day reports via Google Looker Studio.
-Extract, Load, and Transform (ETL) the data from Verint and CMS to analyze the performance.
-Create an Analysis twice a year that can help and enhance the productivity and give recommendation to operation.
Company Name 2
Sagility
Job Title
Data Analyst
Start Date
04/10/2022
End Date
18/01/2025
Job Description
-Develop and maintain dashboards and reports using Power BI to monitor key performance indicators (KPIs).
-Provide data-driven recommendations to optimize workflows, reduce costs, and enhance overall performance.
-Collaborate with clients and internal stakeholders to understand their data needs and business objectives.
-Ensure data integrity and accuracy by implementing robust data validation and cleaning procedures.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Data Analysis & Data Science | Machine Learning & AI
Creative Skills
Business Skills
Project Management | Business Analysis | Market Research
Communication