I am thrilled to apply for the Medical Virtual Assistant position at Remote Ops Solution. With over a year of experience (1 year and 2 months) providing high-quality customer support for provider services in a healthcare account, I can add value to your team.
In my previous role at OPTUM, I specialized in supporting provider services, including verifying member eligibility and benefits, processing prior authorizations, managing medical claims, and handling appeals. My expertise with tools like Microsoft Office Suite, Google Workspace, and CRM platforms like Salesforce has enabled me to streamline workflows and improve team efficiency.
I am particularly drawn to this opportunity to be a Medical Administrative Assistant cause this is what I did in my previous job and I am eager to bring my strong organizational skills, attention to detail, and commitment to excellence to your team.
Thank you for considering my application. I look forward to the opportunity to contribute to your success and help your business grow.
Basic Information
Full Name
Darell Devilles
Email Address
profdarell07@gmail.com
Phone
09166219366
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Our Lady of Fatima University
Field of Study
Biology
Graduation Year
2023
Current Enrollment
Graduated
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
OPTUM
Job Title
Customer Service Representative
Start Date
17/11/2024
End Date
01/01/2025
Job Description
Handling inbound & outbound call
Navigate complex EMR/EHR/CRM systems
Documentation and resolving claims issues
Verifying benefits, eligibility, prior authorization & claims status