I've worked in the medical industry for 3 years assisting health care providers and policy holders regarding plan coverage and reimbursement requests. My areas of expertise are in insurance verification, claims processing and interpretation, coordination of benefits and prior authorizations and appeals. I've also worked under financial industry for one year handling complaints and financial accounts of the customers. I am a customer service representative assisting the customers to meet the client's goals to provide world class customer service. One of my strong quality is being familiar with medical terminologies due to working with the medical industry for 3 years and assisting customers with their insurance and claims