I have an extensive experience in customer service, sales, healthcare and ecommerce by working in the BPO industry for over 15 years. I am confident that I would be a great addition to your team because I am well versed with different CRMs and with the western culture as I catered US, Canadian and European clients. My last job was in ecommerce which I was a drop ship specialist which was an end to end process from order creation, submitting orders to our suppliers, tracking and invoicing. I have also collaborated with different departments in our company like, warehouses, finance team, and managers of different accounts. With my knowledge and expertise in this field, I am confident that my contribution in your team will be significant.