Hello, I'm Eldrin John Aquino. I have over 2 years of experience in healthcare administration, currently working as an Appointment Setter at Oclinicals where I manage patient scheduling and ensure HIPAA compliance. Previously at Change Healthcare, now Optum, I specialized in medical records management and data validation. My expertise includes customer service, CRM systems, Google Workspace, and Microsoft Office, all while maintaining strict patient confidentiality standards. Outside of work, I enjoy playing badminton with my niece, which helps me stay active and maintain a good work-life balance.