Company Name 1
Primary Music Institute
Job Title
Program Assistant - Admin Support
Job Description
• Managed database administration and emailing task
• Ensured all clients' concerns were resolved within the day
• Handled both inbound & outbound calls, lesson schedules management
• Invoicing tasks
• Assisted with program administration
Company Name 2
Corporate Consulting Firm
Job Title
Account Manager
Job Description
• Managed clients' accounts and organized files
• Offered advice and assistance to customers and addressing special needs or wants
• Provided quality service and customer satisfactory Resolved customer concerns
• Called prospect leads to increase sales of the services we offered