Hi! My name is Marielle De Vera, 30 years old and I live in Binmaley Pangasinan. I took up Bachelors of Secondary Education major in English. I have extensive experience as a customer service representative in healthcare account for almost 4 years. Over the years, I’ve gained valuable experience in tasks like obtaining patient benefits and eligibility, verifying insurance, processing prior authorizations, managing claim denials, and handling both inbound and outbound calls. These experiences have helped me sharpen my communication and problem-solving skills, ensuring customer satisfaction while staying focused on efficiency and accuracy. I approach every task with passion and hard work, and my keen eye for detail allows me to be effective and reliable in my role. I’m confident that my skills and dedication make me a great fit for your team.