Diane Pamela Gresones
dianepamelao@gmail.com
+63 968 769 7565
US
About Me
Hi everyone, my name is Diane Ochea and I'm excited to introduce myself! With 5 years of experience in BPO as a customer service representative, I've developed strong communication skills and a passion for helping others. As a customer service representative in BPO, I've learned to thrive under pressure and stay calm under stressful situations. But when the workday is over, I love to relax and have some fun! Whether it's playing mobile games or watching movies, I enjoy doing things that take my mind off the daily grind.
Basic Information
Full Name
Diane Pamela Gresones
Email Address
dianepamelao@gmail.com
Phone
+63 968 769 7565
Location
US
Education
Education Completed
Bachelor Degree
Institution/School
Diane Pamela Gresones
Field of Study
Bsit
Graduation Year
2018
Current Enrollment
Graduated
GPA/Grade
2
Certifications
Achievements
Work & Experience
Company Name 1
Magellan solutions
Job Title
Customer service
Start Date
08/08/2025
End Date
08/06/2024
Job Description
Assisting hospitals in USA to reach out different vendors about any potential duplicate payment.
Company Name 2
Results CX
Job Title
Customer service
Start Date
15/03/2018
End Date
20/04/2021
Job Description
Assisting customer with basic troubleshooting regarding their internet, phone issue or any other issue.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Data Analysis & Data Science
Creative Skills
Copy writing & Content Creation | Copy writing & Content Creation
Business Skills
Social Media Management | Market Research
Communication