I have a strong background in IT and data analysis, with a blend of technical and soft skills. Currently, I serve as an IT Officer at The World Bank, where I manage hardware, software, and communication support for the Mbabane office and the Pretoria office. My role involves diagnosing complex IT issues, maintaining video conferencing systems, and providing IT training to staff. Previously, I worked as an Executive Assistant at Transmagnific Transport, where I managed executive calendars, handled communications, and supported project management. As a Data Analyst at Logico Unlimited, I analyzed data from multiple sources, developed dashboards, and generated reports to provide insights into company performance. My earlier roles include administrative and IT positions at Mgewu Logistics, TSD Business Consultancy, and The Fridge Factory, where I honed my skills in data management, IT support, and project coordination. I also have experience as a Sponsorship Coordinator at Wear Your Graduation, where I managed sponsor relationships and coordinated event planning. I am currently persuing my degree in Computer Science and am currently pursuing a Master of Science in Financial Engineering. Additionally, I have completed various certifications, including Cisco Networking, CompTIA A+, Business Administration, and data analysis courses. Overall, my diverse experience and continuous learning make me well-equipped to handle complex IT and data analysis tasks while effectively communicating and collaborating with teams.