Hi, my name is Maureen. I am a certified medical virtual assistant and a registered nurse with more than 10 years of experience in US healthcare. Started as a medical coder, promoted to quality analyst and team leader. When I joined the US healthcare account, I learned how to handle benefits, claims, authorization, and appeals for providers and members. I became a senior subject matter expert supporting a remote team. I was then a medical virtual assistant in a physical therapy clinic and, more recently, a medical biller focused on accounts receivables using NextGen. There, I honed my skills in verification, claims submission, billing, and communication with insurance reps and claims adjusters for multiple payers, including workers' compensation and auto. Also, I was tasked with training new staff, which helped the growth of my previous practice.