Katrina Madarang
katrinamadarang61@gmail.com
09603522182
PH
About Me
I am a college undergraduate of Bachelor of Science in Business Administration major in Marketing Management. I have 3 years experience in Logistics industry as Logistics Secretary. And 4 years experience in BPO industry as Customer Service Representative, Fraud Analyst and Content Moderator.
Basic Information
Full Name
Katrina Madarang
Email Address
katrinamadarang61@gmail.com
Phone
09603522182
Location
PH
Education
Education Completed
High School
Institution/School
Field of Study
Graduation Year
Current Enrollment
Graduated
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
Bauer Foundations Philippines Incorporation
Job Title
Logistics Secretary –
Start Date
04/2016
End Date
03/2019
Job Description
• Process logistics request from project sites
• Coordinates with 3rd party logistics provider on delivery schedules, monitor the delivery process and resolves any delivery issues.
• Manage paper works associated with shipping duties
• Prepare all mobilization and demobilization of materials for logistics
• Contact point for all incoming shipments
• Maintain communication with warehouse staff to ensure proper working order
• Executes and transacts the replenishment, returns, consumption and billing processes in a timely and consistent manner.
• Works with colleagues and peers within the organization to ensure smooth logistics execution and provide the best service to all project sites.
• Filling and sorting of documents, updating of staff’s information.
Company Name 2
Teleperformance/formerly Majorel Philippines
Job Title
CSR/Fraud Analyst/Content Moderator
Start Date
06/2020
End Date
01/2025
Job Description
• Processing and inquiring regarding vehicle requests in behalf of customers.
• Identify and investigate suspicious transactions or activities. Review and analyze orders, payment details, and customer information to detect signs of fraudulent behavior such as identity theft, stolen credit cards, or other fraudulent activities.
• Responsible for evaluating online social media or advertising content in conjunction with policy.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Video Editing | Video Editing
Business Skills
Customer Relationship Management (CRM)
Communication