Talent Headshot
Jerel Empimo
jempimo@gmail.com
09948508947
PH
About Me
Hello, My name is Jerel Empimo. I'm 36 yrs. old, a native Filipino born in Cebu City Philippines and been living here since birth. I have an associate degree diploma in Midwifery, and graduated at North central Mindanao Colleges last 2012. I started working in a BPO company after I graduated in college . Most of my job experiences are customer service related positions, related to telecommunications, Retail, Banking and Medical accounts in which I always deal with different nationalities, cultures and religion. It's been 13 yrs and counting that I've worked in BPO industry. I have the set of skills to offer were your company can benefit with. one of them is integrity and dedication at work. I hope knowing these information about me will help you evaluate my application towards your company.
Basic Information
Full Name
Jerel Empimo
Email Address
jempimo@gmail.com
Phone
09948508947
Location
PH
Education
Education Completed
Associate Degreegree
Institution/School
North Central Mindanao Colleges
Field of Study
Midwifery
Graduation Year
2012
Current Enrollment
Graduated
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
KenMed Virtual Services
Job Title
Patient Care Coordinator
Start Date
19/09/2024
End Date
28/02/2025
Job Description
• Check discrepancies over patient’s records • Do follow-ups with the location managers for patience care treatments. • Coordinate with attorneys for patient care statuses
Company Name 2
Wipro Ltd
Job Title
Medical Outreach Representative
Start Date
01/06/2018
End Date
30/11/2024
Job Description
• Hired as a Provider Verification Outreach Agent under United Health Care where we outreach hospitals to check their demographic information. • Transferred to Member Outreach Department under the same span where we outreach members under the insurance regarding their health issues. • Promoted as a Quality Assurance Analyst under member outreach department, to ensure the best quality call and compliance for each agent. • Transferred to Dental verification outreach and re-credentialing department during pandemic where we outreach dental clinics to verify the status of their providers.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Business Skills
Product Management | Customer Relationship Management (CRM)
Communication