Michelle Aguila
aguilamichelle09@gmail.com
09565579928
PH
About Me
As a seasoned virtual assistant with a dedication to professionalism and a wealth of administrative expertise, my mission is clear: to deliver unparalleled success to my clients. Driven by a passion for exceptional service, I go above and beyond to ensure client satisfaction and success. Over the years, I've honed a diverse skill set and cultivated qualities such as commitment, resourcefulness, and flexibility, all focused on providing exceptional service. With a seamless blend of professionalism and efficiency, I am committed to helping clients achieve their goals, empowering them to succeed.
Basic Information
Full Name
Michelle Aguila
Email Address
aguilamichelle09@gmail.com
Phone
09565579928
Location
PH
Education
Education Completed
Associate Degreegree
Institution/School
Batangas State University
Field of Study
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION
Graduation Year
2008
Current Enrollment
Graduated
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
Independent Contractor
Job Title
Credentialing and Support Specialist
Start Date
01/15/2023
End Date
11/30/2024
Job Description
Credentialing Application Management:
Managed the provider enrollment process by completing and submitting credentialing applications for providers.
Support Management:
Providing assistance to providers, including coordinating schedules, managing documentation, and ensuring timely communication.
Managing and handling patient inquiries through calls, chats, and emails with professionalism, empathy, and efficiency.
Company Name 2
HealthyBOS, LLC
Job Title
Medical Virtual Assistant
Start Date
06/20/20
End Date
06/30/2022
Job Description
Insurance Verification and Prior Authorization: Verified patients' insurance coverage and obtained prior authorizations for medical treatments and procedures.
Data Entry: Entered and maintained accurate patient information and medical records in electronic databases.
Appointment Scheduling: Organized and scheduled appointments for patients, ensuring efficient and timely coordination.
Patient Outreach: Communicated with patients regarding the status of their orders and provided assistance as needed.
Physician Outreach and Document Collection: Reached out to physicians via phone and email to facilitate service and document collection, enabling clients to focus on fulfilling medical supply orders.
Quality Audits and Mentoring: Conducted quality audits, provided mentorship to team members as necessary, and offered support and guidance to ensure adherence to standards.
Reporting: Extracted daily reports and communicated them to clients, ensuring transparency and accountability
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Business Skills
Customer Relationship Management (CRM)
Communication