Company Name 1
RESULTS CX
Job Title
Insurance Representative | CSR
Job Description
Assisted customer with product related inquiries and complaints, provides
patient’s eligibility and benefits and claims information
Specialized and auditing and checking denied claims, adjusting claims for
payment as part of escalation team
Handled extensive inbound calls and escalation calls to ensure customer
satisfactions
Company Name 2
OMEGA HEALTHCARE
Job Description
Assisted customers with billing concerns
Reviewed and sent claims to insurance companies, ensuring accuracy and
timely processing
Managed payment posting, maintaining organized records
Responsible for reviewing patient medical records