Company Name 1
Teleperformance
Job Title
Customer Service Representative
Job Description
Responded to customer inquiries via chat and phone, providing prompt and accurate
solutions. Managed and resolved customer complaints, ensuring a high level of
satisfaction and retention while maintaining a calm and empathetic approach.
Company Name 2
Genpact Services LLC
Job Title
Process Associate
Job Description
Handles inbound and outbound calls to and from
customers. Listens to customers needs or issues and
provides helpful solutions to their problems.