Dianne Cruz
ddcruz9692@gmail.com
9167200853
PH
About Me
"I am a dedicated and versatile professional with a strong background in customer service, administrative support, and virtual assistance. I have extensive experience managing day-to-day operations, scheduling, and ensuring timely task completion, which I've developed through various roles, including Executive Assistant, Customer Service Associate, and ESL Tutor. I'm proficient in tools like Microsoft Office Suite, Google Workspace, and Canva, and I have basic video editing and presentation creation skills. I'm known for being adaptable, a quick learner, and committed to delivering high-quality results. My academic background includes a Bachelor of Science in Office Administration, which has further solidified my organizational and administrative capabilities."
Basic Information
Full Name
Dianne Cruz
Email Address
ddcruz9692@gmail.com
Phone
9167200853
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
University of the Cordilleras
Field of Study
BS Office Administration and Association in Computer Office Administration
Graduation Year
2014
Current Enrollment
Graduated
GPA/Grade
88
Certifications
Achievements
Work & Experience
Company Name 1
MA Cruz Construction
Job Title
Executive Assistant
Start Date
10/03/2022
End Date
30/08/2025
Job Description
Supervised day-to-day operations and ensured timely project completion.
Managed purchasing, scheduling, and administrative tasks.
Company Name 2
Notre Dame De Chartes Hospital
Job Title
Medical Records and Admitting Clerk
Start Date
03/06/2014
End Date
15/12/2014
Job Description
Admitting Duties:
Greet patients and their families, providing a welcoming and professional first impression.
Collect and verify patient information, such as identification, insurance details, and contact information.
Process admission forms, ensuring all required fields are accurately completed.
Coordinate with medical and administrative staff to assign patient rooms or services.
Schedule appointments and procedures, ensuring timely communication with relevant departments.
Medical Records Management:
Maintain and update patient records, including medical history, treatments, and test results.
Ensure the confidentiality and security of patient records in compliance with healthcare regulations (e.g., HIPAA).
Retrieve and provide medical records for healthcare providers and authorized personnel as needed.
File, scan, and archive medical documents, ensuring proper categorization and accessibility.
Respond to requests for records, including insurance companies, legal representatives, and patients, in a timely manner.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Graphic Design | Video Editing | Photography | Graphic Design | Video Editing | Photography
Business Skills
Project Management | Digital Marketing | Social Media Management | Sales & Lead Generation | Customer Relationship Management (CRM)
Communication