Talent Headshot
Francis Carol Abella
abellafranciscarol21@gmail.com
09919213425
PH
About Me
A dedicated healthcare specialist with a passion for compassionate care and expertise in providing personalized medical solutions. With over 5 years of experience in the field, I had become a trusted name in the healthcare industry. I have this passion for helping others and making a positive impact on their lives led me to pursue further specialization in healthcare management. This unique combination of medical expertise and management skills allows me to understand the intricate dynamics of the healthcare system and deliver comprehensive solutions tailored to each patient's needs. My commitment to compassionate, patient-centered care and staying up to date with the latest medical advancements makes the perfect choice for your healthcare needs. Known for my exceptional interpersonal skills, I excel in building rapport and establishing trust with both patients and healthcare professionals. I am detail-oriented, organized, and adept at managing multiple tasks efficiently. As a proactive problem-solver, I am committed to provide excellent service and ensuring positive patient experiences. With a deep understanding of medical insurance, I am confident in my ability to contribute effectively to the healthcare team. My goal is to make a meaningful impact by delivering compassionate care and improving the overall well-being of individuals. I am excited to leverage my expertise and passion to contribute to the success of your organization and make a difference in the lives of patients.
Basic Information
Full Name
Francis Carol Abella
Email Address
abellafranciscarol21@gmail.com
Phone
09919213425
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Philippine Women's College of Davao
Field of Study
Bachelor of Elementary Education
Graduation Year
2022
Current Enrollment
Graduated
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
Teleperformance
Job Title
Customer Service Specialist
Start Date
03/2019
End Date
04/2022
Job Description
As a Healthcare Customer Service Representative, we provide exceptional support and guidance throughout the healthcare journey. Answering phones and emails in a timely and professional manner. Providing accurate information about insurance coverage, billing, and appointment scheduling. Resolving patient inquiries and complaints in a calm and understanding manner. Processing patient requests for medical records, prescription refills, and other services. Maintaining patient confidentiality and adhering to HIPAA regulations. Working collaboratively with other members of the healthcare team to ensure seamless patient care. Staying up-to-date on healthcare policies and procedures.
Company Name 2
Health Prime Inc.
Job Title
Authorization Specialist
Start Date
04/2022
End Date
12/2024
Job Description
Licensed professional teacher with a solid background in healthcare, including experience in medical VA administration where I gained expertise in of patient scheduling, medical records management, insurance verification, prior auth request and lot more. This experience honed my skills in detail-oriented work, accurate data entry, and effective communication with diverse stakeholders. My teaching experience has further developed my ability to explain complex concepts clearly and engagingly, tailoring my approach to individual learning needs. I am a highly organized and efficient individual with a proven ability to manage multiple tasks and meet deadlines. I am seeking a challenging role that allows me to combine my teaching and healthcare expertise to contribute to a positive and productive work environment. Application Question(s): Have you used the EMR system Epic before? Yes, I used EMR/EHR system before and have idea using the EPIC.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Copy writing & Content Creation | Copy writing & Content Creation
Business Skills
Sales & Lead Generation | Customer Relationship Management (CRM)
Communication