Talent Headshot
Rica Mae Garcia
garciaricamae3030@gmail.com
0936 718 9665
PH
About Me
I have three years of experience in the healthcare and home health industry, I am HIPAA certified and proficient in insurance verification, patient intake, and care coordination. I am also experienced with Epic, WellSky, and Careport portal, which have equipped me with the skills necessary to effectively handle the responsibilities of this role. I am confident that my excellent communication skills, attention to detail, and strong understanding of U.S. medical practices will enable me to contribute successfully to your team.
Basic Information
Full Name
Rica Mae Garcia
Email Address
garciaricamae3030@gmail.com
Phone
0936 718 9665
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Kolehiyo ng Lungsod ng Lipa
Field of Study
Communication Arts
Graduation Year
2019
Current Enrollment
Graduated
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
Results Conpany
Job Title
Customer Service Representatives
Start Date
10/01/2019
End Date
10/1/2021
Job Description
I’ve handled customer inquiries and complaints via phone, email, and chat. Managing schedules, handling emails, organizing files and Handling inquiries, providing support, and addressing client concerns. Inputting and updating information in databases or spreadsheets.
Company Name 2
HealthyBos
Job Title
Medical VA
Start Date
18/01/2022
End Date
31/05/2024
Job Description
I am HIPPA Compliant/Certified. I maintain and update patient records accurately and confidentially, serve as the primary liaison between patients, families, and healthcare providers in a virtual setting and Provide resources and support for patients to manage their health effectively
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Data Analysis & Data Science
Creative Skills
Video Editing | Photography | Video Editing | Photography | Copy writing & Content Creation
Business Skills
Social Media Management | Sales & Lead Generation | Customer Relationship Management (CRM)
Communication