Company Name 1
National Brain Injury Institute
Job Title
Administrative Assistant/ Appointment Confirmation
Job Description
Played an important role for patient’s scheduling and confirmation. Appointment assisting, drafting correspondents and other concerns related to scheduling. Sending confirmation via text and email. Handling inbound and outbound calls from pharmacies for medication refill. Updating patient’s record using Practice Fusion tool.
Company Name 2
Nao Medical
Job Title
Telemedicine Virtual Service Assistant
Job Description
It’s fast-paced clinical set up appointment setting for patient/s to have their consultation, appointments and laboratory examination. Perform administrative tasks, including answering inbound and outbound calls, answering emails, scheduling meetings from patient to medical provider, insurance verification and collecting patient’s billing/ balance/ copayment. Data entry jobs from patient’s updating records using eCW eClinicalWorks tool and process database computer system.