Performing Audits
Bau Audit
Hygiene Audit
Call calibration
MCL
Providing feedback to the agents as per audits performed
Sharing the audit report with all the stakeholders.
Company Name 2
Job Title
Start Date
End Date
Job Description
Hourly Charge
Employment Type
Full Time
Professional Skills
Technical Skills
Customer handling
Customer service
Team management
Leadership skills
Training
Analytical skills
Communication skills
Skills of handling calls, emails and chat
Ms office, advance excel knowledge