Aiven Tampadong
aivencobacha@gmail.com
+63 919 610 1626
Philippines
About Me
Basic Information
Full Name
Aiven Tampadong
Email Address
aivencobacha@gmail.com
Phone
+63 919 610 1626
Location
Philippines
Education
Education Completed
Institution/School
Field of Study
Graduation Year
Current Enrollment
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
Sylvane
Job Title
Customer Service Representative
Start Date
20210316
End Date
20240316
Job Description
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Company Name 2
Triwave
Job Title
Collection Executive
Start Date
20200201
End Date
20210201
Job Description
Processed payments and applied them to customer balances. Maintained a high volume of calls and met the demands of a busy and productive group.
Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
Hourly Charge
Employment Type
Full Time
Professional Skills
Technical Skills
Proficient in using different ticketing platforms like Freshdesk, Zendesk, Gorgias and Shopify.
Proficient in using Microsoft applications like Word, Excel, PowerPoint and Google Sheets.
Expert in using live chat support and email management.
Computer savant.
Creative Skills
Business Skills
Communication