Abegail Laput

laput.abegail@gmail.com

+63 951 463 8666

Philippines

TTEC

Chat TSR Associate I

20231215

20240216

Diagnose and troubleshoot technical issues, including account setup and network configuration Prioritize and manage several open issues at one time

TASKUS, INC.

Customer Service Representative & Appointment Setter

20190815

20231116

Engage with customers in a friendly and professional manner to address their questions and concerns. Conduct outbound calls with customers in a friendly and professional manner to schedule appointments Efficiently schedule and manage appointments for a Logistics company via cold calling.

5

Full Time

My skills and services are geared towards delivering exceptional customer experiences and optimizing operational efficiency. With expertise in customer service, email support, and appointment management, I excel at providing friendly and knowledgeable assistance to address inquiries, resolve issues, and ensure customer satisfaction. Managing email communications professionally and efficiently, handling inquiries, providing information, and resolving concerns promptly. Organizing schedules, coordinating appointments, and ensuring seamless communication between clients and service providers.