Company Name 1
TRANSCOM ILOILO
Job Description
I worked for Capital One and Xfinity as a customer service representative (CSR) for over two years. I was mostly responsible for problem-solving, sales, and helping clients with basic troubleshooting at Xfinity. I handled incoming and outbound phone handling at Capital One, where I was responsible for payment collection and customer service resolution. In addition, I manage many clients, create reports according to my performance metrics and quotas, and do a variety of administrative duties every day. In my prior positions, I utilized a variety of tools, but I'm not sure if we used the same tools or systems. I can, however, adjust quickly and pick up new skills and methods. While I am open to full-time employment, I am also willing to take part-time work if necessary.