Job Title
Customer Service Representative
Job Description
As a Customer Service Representative for a ride-hailing campaign, I primarily supported drivers in the US and Canada. My responsibilities included assisting drivers with account issues, resolving payment and promotion concerns, and providing guidance on their trips.
Job Title
Content Moderator
Job Description
As a Content Moderator for a social media campaign, I provided research and support for an AI model, answering prompts and questions from the perspective of the AI. It also involved selecting and editing video content based on client requirements, ensuring that the content aligned with the client’s guidelines.