Company Name 1
Genpact, LLC
Job Title
CSR/CALL NOTES AUDITOR
Job Description
Audit call-in notes of agents to ensure policy compliance and effective customer service.
Answer calls and emails regarding Medical Records and Patient Request/s.
Data Entry.
Job Title
CUSTOMER SUPPORT SPECIALIST
Job Description
Managed and handled calls regarding Amazon Accounts, Packages and Refunds.
Processed disputes and Data Entry.
Received commendation for providing Excellent Customer Service.
Employment Type
Full Time