Sharmaine Ruffa Tamayo
Epicadventour24@gmail.com
+63 976 151 3739
About Me
Basic Information
Full Name
Sharmaine Ruffa Tamayo
Email Address
Epicadventour24@gmail.com
Phone
+63 976 151 3739
Location
Education
Education Completed
Institution/School
Field of Study
Graduation Year
Current Enrollment
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
HELPFLOW
Job Title
Virtual Assistant-Blended Support
Start Date
07/18/2024
End Date
10/25/2024
Job Description
Manage large amounts of incoming emails, chats and calls
for the clients E-Commerce Business
Handling returns, refunds, and exchanges.
Managing customer reviews and addressing complaints.
Tracking
Company Name 2
RMS COLLECT PHILS. INC (IQOR PHILIPPINES)
Job Title
Account Specialist
Start Date
03/31/2023
End Date
05/26/2024
Job Description
Manage large amounts of incoming calls.
Maintain a high level of product knowledge to assist
customers effectively.
Resolve product or service problems
Meet and exceed sales targets, contributing to the overall
success of the sales team and the company.
Perform standard collection activity for delinquent customers
to reduce or minimize the Flow Rate and Past Due Obligation
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Virtual Assistant
Creative Skills
Business Skills
Communication