Company Name 1
MARINA OB-GYN CLINIC
Job Title
Medical Virtual Assistant – Referral Specialist
Job Description
'- Process referrals for patient that needs another level of care.
- Communicating with healthcare institution that will accept the patient’s referral and health insurance.
- Calling the patient for their referral once successfully processed. (From processing intakes, faxing the referral until it’s received by the Referred Physician/ Facility.)
- Provide assistance for customer that has queries with the clinic’s information, process, or in-office visits.
Company Name 2
WELLS FARGO EGS LLC – McKinley
Job Title
Associate Account Resolution Representative
Job Description
'- Do inbound and outbound calls for personal credit card payments/payment collections.
- Provide payment plan or settlement with account holders who can’t make payments.
- Provide assistance for customer that has queries on their credit cards.
- Escalate concerns that needs an urgent assistance on their credit cards.